MENTORING S.A. was selected to present a case study on the business process re-engineering and ICT modernization of The Holy Archdiocese of Athens at the 3rd International Conference MeTTeG09 in Spain. The project was selected by the Conference Committee based on its holistic research approach which combined the technological, operational, and human factors that affect the success of an e-Government project.

The project, which attracted the interest of European delegates, was delivered in two successive phases:

  1. Development of Information Systems for the provision of Services to citizens, whereby MENTORING S.A., acting as Consultant, undertook the elaboration of the operational and technological specifications of the Information System.
  2. Process Re-engineering & Change Management, aiming towards the integration of the new Information Systems within the daily operations of The Holy Archdiocese of Athens and personnel training.

The 3rd International Conference MeTTeG09: Methodologies, Technologies and Tools enabling e-Government, took place in Vigo, Spain on the 28th and 29th of September 2009, with participation of renowned experts from across Europe such as academics, government agencies, businesses and professionals, who monitor trends and shape developments in the field of e-Government.

Upon its presentation, the case study of MENTORING S.A. was selected for publication in the scientific «Journal of Universal Computer Science», as a representative of “best practice” for similar projects worldwide.

Mr. George Krikelas, C.E.O. of MENTORING S.A. commented:

“The work presented at the 3rd International Conference MeTTeG09 gave us the opportunity to exchange knowledge with other European organizations that have been involved in the planning and implementation of projects with respect to Information Society programs. Today, within the era of Digital Convergence, the demand for e-Government services is evident among younger generations – services which will underpin the philosophy of ‘Public Services 2.0’ and will ensure a dynamic interaction with citizens.”