Quality Assurance System EN ISO 9001: 2008
MENTORING S.A. applies a Complete Quality Assurance System, which has been certified under ΕΝ ISO 9001:2008.
The Hellenic Organization for Standards - ELOT ΕΝ ISO9001:2008 (in addition to other requirements) imposes the existence of a system which evaluates the efficiency of the processes realized by the company and the establishment of measurable goals which lead to its constant improvement. Respectively, the Quality System of MENTORING S.A. covers all requirements for constant improvement, including efficiency control procedures for processes of Service Realization and Client Services.
The services for which MENTORING S.A. has been certified under ISO 9001:2008 cover the following:
- Study and Expertise Services
- Design and Realization of Research
- Project Management
- Design of Services for the Utilization of National and Community Grants
- Business Angels Network Services
- Design and Quality Management System Application Services
To download the Quality Assurance Certification click here
Information Security Management System EN ISO 27001: 2005
MENTORING S.A., constantly giving emphasis on the protection and security of data of its customers, has successfully installed and implemented the Information Security Management System, certified according to EN ISO 27001:2005 by an accredited certification organisation TÜV AUSTRIA HELLAS. MENTORING S.A is included now in 8,000 companies worldwide and about 60 in Greece, that have received this certification.
Application Management System according to EN ISO 27001:2005 is intended to ensure the confidentiality, integrity and availability of all information sources, physical and electronic, relating to the affairs of clients, subcontractors and employees. This is a powerful service tool to enhance MENTORING S.A which distinguishes it, significantly, from other companies, contributes considerably to effective internal control and electronic government (eGov).
The International Standard ISO 27001 focuses on establishment of risk analysis mechanisms, elimination of any weaknesses or risks in running the business, confidentiality on third parties, and institutes mechanisms for rapid and effective response to security incidents. Through Business Continuity Plan, ensuring the continuity of business enterprise, even at case of a serious incident (disaster recovery).
This certificate constitutes a concrete recognition of the high level of safety and security of customer data provided by MENTORING S.A, in the context of the client-oriented philosophy of company’s function.
The services for which MENTORING S.A. has been certified under ISO 27001: 2005 cover the following :
- Economical - technical, social and business studies
- Management Systems (Quality, Environmental management, project management, managerial competency)
- Educational services
- Analysis and Design of Information Systems
- Design, modeling and re-design of operational procedures
- Business funding discovery services
- Co-Financed Projects consulting services
To download the Quality Certification click here